Information We Collect and How We Collect It
Information About You That We Get From Connected Third-Party Applications, Including Social Networks (such as Facebook)
If you use EON Reality’s apps or Services on connected third-party applications or connect our Services to any third-party applications, including social networks such as Facebook, we may receive certain information about you from the provider of the third-party application. The information we receive depends on the EON Reality app you’re using, the third-party application, your privacy settings and, if applicable, your friends’ privacy settings on that third-party application.
For example, EON Reality may collect and store some or all of the following information provided by the provider of the connected third-party application:
your first and last name;
your profile picture or its URL;
your user ID number (like your Facebook ID number), which may be linked to publicly-available information like your name and profile photo;
the user ID numbers and other public data for your friends;
the login e-mail you provided to that third-party application when you registered with it;
your physical location and that of the devices you use to access our Services;
your birthday and/or age range;
information about your activities on or through the connected third-party application;
other publicly-available information on the third-party application; and/or any other information that you or the provider of the third-party application share with EON Reality.
If you are unclear about what information a third-party application is sharing with us, please go to the third-party application to find out more about their privacy practices.
Cookies and Automated Information Collection
We and service providers acting on our behalf, like Google Analytics, store log files and use tracking technologies such as:
cookies, which are small pieces of data transferred to your mobile device or computer for record-keeping purposes;
web beacons, which let us know if a certain page was visited or whether an e-mail was opened;
tracking pixels, which allow us or our advertising partners to advertise more efficiently and effectively; and
local shared objects, also known as flash cookies, which help us to reduce fraud, remember your in-app preferences and speed up load times;
We and our service providers use these log files, tags, and tracking technologies to collect and analyze certain kinds of technical information, including:
the type of computer or mobile device you are using;
your operating system version;
your mobile device’s identifiers, like your MAC Address, Identifier For Advertising (IDFA), and/or International Mobile Equipment Identity (IMEI);
your browser types;
your browser language;
referring and exit pages, and URLs;
the number of clicks on a page or feature;
pages viewed and the order of those pages;
the amount of time spent on particular pages; and
game state and the date and time of activity on our websites or games;
In some cases, we will connect this information with your social network ID or EON Reality user ID.
For more information on how to limit the types of cookies you allow, please see Opting out of Cookie Tracking.
Other Information from Your Mobile Device
If you use EON Reality’s apps on your mobile device, in addition to your device identifiers, we may also collect:
the name you have associated with your device;
your telephone number;
your country; and
your specific geolocation;
your mobile contacts (as further described below in “Information About Your Contacts”); and
information about EON Reality and other third-party apps you have on your device.
If you want to adjust your privacy preferences on your mobile device, please see How to Access, Update and Manage Your Information.
Information About You That You Share With Us Directly
Some apps or parts of our Services may use a more traditional registration or account set-up process where you may be asked to give us some or all of the following information:
your age or birthday;
your first and last names;
your e-mail address;
a password; and
other information that helps us make sure it’s you accessing your account or helps us improve our services.
We may also let you create a player profile, separate from your social networking site profile (for example, your Facebook profile), that other EON Reality users can see. Your player profile may include information like:
a profile photo;
biographic details (like your age or age range);
approximate location information that you provide;
links to your profiles on various social network;
details about the games you play; and
an EON Reality user ID number that is created by EON Reality and used to identify your profile.
Certain information in your EON Reality profile may be publicly accessible on EON Reality’s websites that offer direct access to EON Reality apps, including:
The EON Reality user ID;
Your first and last names; and
Your user profile picture;
Your EON Reality user ID number used to identify your account and player profile will appear in the URL of your profile page. It will only allow access to information you make public in your settings. Information About Your Contacts
We may give you the ability to import your address book contacts or manually enter them so that you can locate your contacts on EON Reality and invite them to join you in our apps or other aspects of our Services. You are responsible for getting your contacts’ permission when you opt to give their contact details to us. We may also get information about you from other EON Reality users importing or entering their contacts. We use and may store this contact information to help you and your contacts connect through our Services. If you want to remove your contacts stored by us, follow the instructions provided in the app to request that we remove them from our systems. If you need to enter a password to allow us to access your address book, we will not store that password.
Information You Generate Using Our Communications Features
You may be able to take part in certain activities on our Service that let you communicate or share information not just with EON Reality, but also with other EON Reality users. These include:
participating in player forums and message boards;
posting public comments to other players’ profiles;
sending private messages or invitations to other players, either directly on our websites or to their e-mail accounts;
chatting with other players; and/or
posting photos or drawings;
You acknowledge and expressly agree that we may access in real-time, record and/or store archives of these communications, comments, photos and drawings on EON Reality’s servers to make use of them to protect the safety and well-being of our players and EON Reality’s rights and property in connection with our Services; to conduct research; to operate, improve, personalize and optimize our Services and our users’ experiences, including through the use of analytics; and to manage and deliver contextual advertising.
If you purchase a license to use in-app virtual currency or virtual items in an app you use on eonreality.com, our third party payment processor will collect the billing and financial information it needs to process your charges. This may include your postal address, e-mail address and financial information. EON Reality does not collect or store your financial information, like credit card numbers. However, EON Reality’s payment processors may share non-financial information with us related to your purchases, like your name, billing address and the items purchased in order to fulfill your order. EON Reality may also obtain the billing and payment information that you provide when your purchase is processed by someone else (like Facebook, Apple or Google) such as when you purchase something in an app you use on a social network or that you downloaded on your mobile device. Our Terms of Service explain our policies and terms relevant to our charges, billing practices, third party credits and virtual currencies. Please note that purchases of third party credits or currencies may also be subject to those parties’ policies.
Customer Support Correspondence
When you ask for help from our Customer Support team, we will collect and store the contact information you give them (generally, your name and e-mail address), information about your game play or activity on our Services, and your EON Reality user and/or social network ID number. We will also store the communications you have with the Customer Service team and any information in those communications in order to provide support.
Information You Give Us For Text Messaging Services
We receive and store the information you provide, including your mobile telephone number, when you choose to sign up to receive SMS messages.
We may collect or receive information about you from other sources like third party information providers. We use this information along with information you provide us directly, for example, to help you and your friends connect or to serve you advertising more tailored to your interests.
If you would like to learn more about how we keep your information secure, please see Security of Your Information. back to top